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microXoft
Software product company

Building Software for the Problems That Matter.

We build intelligent SaaS products that help organizations understand complex operations, make better decisions, and continuously improve.

pipeline.topology
EventsInteractionsMetricsLogsProcessingstreamcorrelatemodelSignalsContextImpactActions
  • Cloud-native SaaS
  • Applied AI & ML
  • Data engineering
  • Event-driven systems
  • Observability
  • Secure multi-tenancy
Products

Our Products

We build focused software products designed around real operational problems.

Flagship

NethraCX

AI Observability for the Modern Contact Center

NethraCX is an AI-powered observability and intelligence layer designed to help contact centers understand what is changing, why it is changing, what impact it creates, and what actions can improve outcomes.

  1. 01 OBSERVE
    What changed?
  2. 02 UNDERSTAND
    Why did it change?
  3. 03 QUANTIFY
    What is the impact?
  4. 04 ACT
    What should we do?
Next

More products in development.

Each product we build starts from a specific operational problem. We'll share the next one when it's ready to be used.

In development
In development
Services

Contact center implementation & support, delivered from India.

Alongside our products, we deliver hands-on implementation and ongoing support for contact center platforms — Genesys, Amazon Connect and others — for organizations around the world.

Our services team draws on the same platform depth and operational discipline behind NethraCX — implementation, managed support and optimization, delivered end-to-end by our India-based team.

Explore Services →
Company

Built Around Real Problems

A small set of principles guides how we choose problems and how we build products.

01

Problem First

We start with operational problems rather than technology trends.

02

Intelligence Over Information

Organizations already have enormous amounts of data. We build software that helps turn that data into understanding.

03

Human + AI

We believe the most valuable enterprise systems combine human judgment with machine intelligence.

04

Continuous Improvement

Our products are designed to continuously learn from operational feedback.

Technology

Engineering for systems that run every day.

Our products are cloud-native, event-driven and multi-tenant from the first line of code — because operational software is only useful if it's trustworthy.

Careers

Build the Future With Us.

We are building software products and services from India for customers around the world — Engineering, Data Engineering, Data Science, AI Engineering, Product, QA, Implementation and Support. Remote-first, engineering-led.

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